Entel has selected Ericsson to undergo a Digital Telco Transformation with a broad range of OSS/BSS solutions from the vendor and its partners. The multi-year deal will help Entel to achieve operational agility and improved service delivery across its operations in Peru and Chile.
Entel saw the need for a Digital Telco Transformation following a period of sustained subscriber growth and the acquisition of Nextel Peru, which resulted in disparate network operations. The operator also aims to reduce time-to-market for new product launches and empower business customers to self-manage their corporate accounts.
According to Ericsson, with the new OSS/BSS suite, Entel will be able to offer a wide range of digital services for customers such as the ability to compare offerings, make online purchases, and get fast and automated deliveries. The solution will also enable subscribers to receive promotions, share shopping and usage experiences, use self-care or self-provisioning solutions, and self-configure services and devices.
Antonio Büchi, CEO, Entel
This is not a technology project – it is a business project. The objective is to transform our systems platforms and associated processes to offer our customers a service experience that meets the expectations of the digital society in which we live.
Sergio Quiroga, Head of Region Latin America and Caribbean, Ericsson
By combining first-class consulting and systems integration services with the industry's most comprehensive OSS/BSS portfolio, Ericsson will help Entel orchestrate and monetize new opportunities within reach in the Networked Society.
