Portugal's second-largest telecom operator, NOS has selected WeDo’s RAID Telecom software to implement Fraud Management (FM) and Revenue Assurance (RA) for its cable business, and also to upgrade the software for its mobile business. NOS which has more than 3.7 million mobile users, 1.5 million television, 1.5 million fixed telephone and over 1 million fixed broadband Internet customers, will use the software to create an enterprise-wide unified view of business processes.
NOS selected WeDo Technologies’ RAID software to gather systems data and bridge analytics across various business units. WeDo said that its RAID software provides NOS with the capabilities to proactively identify risk and alarm triggers and take action to help reduce financial losses, allowing them to become more efficient, reduce inherent business risks, automate compliance obligations and eliminate waste.
Ricardo Moreira, Enterprise Business Assurance Manager, NOS
In Portugal, service penetration for Pay TV, fixed broadband, Triple-Play (3P) and (4P), and mobile voice is continuing to grow significantly, and as a result of operators’ presence across these different segments, market shares have been left unbalanced. We needed a dynamic solution to help accelerate convergence across the full addressable market to create synergy between systems, while encouraging innovation, productivity and operational efficiency.
Rui Paiva, CEO, WeDo Technologies
We’re pleased to provide NOS with the advanced analytical tools required to streamline and simplify business processes across different areas of their business. The extended deployment of RAID offers a flexible, robust and unified Enterprise Business Assurance solution to provide real value for each customer segment and enable better alignment across departments.
