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Comverse,a global leader in telecom business enablement, recently released the Comverse ONE® Billing Active Customer Management solution boasting enhanced capabilities for 4G/IP monetization, an improved customer experience, virtualization and a more streamlined deployment capability. Release highlights include: Support for new charging scenarios brought about by 4G/LTE, including charging for VoLTE and charging based on device and service type Customer experience enhancements, such as advanced targeted campaign and communications capabilities – including leveraging social channels – as well as advanced guided customer service interactions for faster, more effective service supporting various business scenarios. Best-practice delivery methodology minimizing the need for resource-heavy system integration and customization, getting systems up and running swiftly with rich functionality. A variety of key advancements, such as extensions to quad-play support – including service creation templates, advanced M2M and MVNO charging, application virtualization, and more “CSPs around the world using Comverse ONE have seamlessly supported new business models and lines of business, increased ARPUs by more than 5%, increased marketing targeting effectiveness and upsell ability, reduced time to market by up to 90%, and seen efficiency gains as high as 75%”, said Gani Nayak, SVP Systems & Solutions at Comverse.
“Comverse understands that each CSP may have a different evolution path to IP. Our portfolio is focused on making that evolution efficient. This includes new monetization capabilities as provided by this new Comverse ONE release, modernization of service delivery – including IP messaging and RCS – and related Managed Services offering.”
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