- The solution also will enable RAN engineers to examine patterns of abnormalities in the mobile network, or address just one instance of network degradation to improve service for a specific geographic area, for example. VistaNEO’s built-in, customer-centric KPIs make it easy to quickly determine which subscribers are most impacted by network performance problems, added InfoVista.
InfoVista, the global leader of IP and RF network planning, service assurance and network optimization software solutions, has released VistaNEO, a mobile network experience optimization solution. The new solution is designed to help mobile operators’ RAN engineering, optimization and troubleshooting teams combat subscriber churn and maintain existing revenue streams.
According to InfoVista, the VistaNEO automatically and intelligently collects and post-processes subscriber-centric, call detail records to analyze quality of service (QoS) over temporal and spatial dimensions. This process turns billions of data records into actionable intelligence about the subscriber experience, enabling mobile operators to monitor subscriber-aware network experience in near-real time. The company added that VistaNEO supports multiple network vendors as well as 3G and 4G, enabling mobile operators to continue driving network quality and invest in their next-generation networks, without the risk of losing visibility into subscribers’ behavior and experience.
Andre Sequerah, Director, Product Management for Optimization and Planning, InfoVista
Mobile operators today are struggling to protect their core service revenue, while improving the subscriber experience. With VistaNEO, this doesn’t have to be an either/or proposition. Mobile operators can gain the network intelligence they need to proactively maintain a high QoS and prevent churn, while reducing CAPEX and OPEX.
Bernard Breton, CMO & Head of Americas And APAC Sales
VistaNEO was the vision that drove the acquisition of Aexio a year ago. It adds the very important subscriber-centric view of network experience, which naturally complements InfoVista’s network performance management and network planning solutions. As such, VistaNEO is further building on our market promise of enabling communications service providers to orchestrate the performance of their networks.