Starting March 1st, Proximus will offer its service at the newly established social rates, as agreed upon by Federal Telecom Minister Petra De Sutter with the government and national operators. Entitled customers will now be able to get a Proximus Internet subscription for 19 euros per month and a pack combining Internet and TV for 40 euros per month.
The new social rate means Proximus will be implementing a new system in terms of its plans, namely a Social Internet offer, comprising 50% off installation, 150 GB, 30 Mbps download speed and 4 Mbps upload speed for €19/month, and a seperate Social offer combining Internet and TV, with 50% off installation, 150 GB, 30 Mbps download speed, 4 Mbps upload speed and the full TV experience for €40/month.
Both packages are available on copper as well as fiber connections from Proximus. Scarlet and Mobile Vikings no longer offer social rates.
Those eligible can visit a Proximus shop, contact the Proximus contact center or surf to proximus.be/social. Thanks to an integrated and automated solution, shop and call center agents will be able to check through the FPS Economy's systems whether the customer is eligible for these new social offers as soon as the order is encoded. To prevent fraud or abuse and ensure transparency, the FPS Economy will check every six months the situation of everyone eligible for the social rate.
Jim Casteele, Consumer Market Lead, Proximus
The new social rate aiming to make telecom offerings accessible to financially vulnerable people, is fully in line with our ambition to contribute to a digitally inclusive society. Proximus takes this matter to heart and, as a major operator, we are pleased to be able to play a role in this.
