Syxsense last Thursday announced a game-changing update to its platform, delivering unprecedented power and control over complex, distributed enterprise environments. This release empowers Managed Services Providers (MSP)s and Managed Security Service Providers (MSSPs) to automate more, scale faster, and secure customer environments like never before.
With this new product release, MSPs and MSSPs can say goodbye to alert fatigue with:
- Intelligent Monitoring: Syxsense Cortex™, Syxsense’s no-code automation and orchestration engine, now actively identifies and resolves issues, not just flags them. Sleep soundly knowing your clients are protected – without drowning in alerts.
- Terminal Access Anywhere: Execute commands or scripts directly on any remote device with the new integrated terminal interface. React instantly, troubleshoot effectively, and stay ahead of evolving threats.
Syxsense has also added seamless integrations for unified visibility and control:
- ConnectWise & Halo PSA Integrations: Streamline workflows and gain synchronized visibility across platforms with built-in integrations for ConnectWise and Halo PSA. Manage all devices from a single pane of glass, enabling you to deliver critical IT and security services from one platform.
- Simplified Authentication: Integrate Duo Security with Syxsense's existing Single Sign-On (SSO) for seamless, multi-factor authentication across the platform. Secure access for your team and your clients with unrivaled ease.
Additional development on Syxsense Cortex expands the automation capabilities for Syxsense customers, including:
- Bulk Vulnerability Remediation: Easily deploy security remediations across specific devices within the Cortex no-code workflow designer. Customize actions based on device variables, automate complex tasks, and scale your business without costly skill gaps.
- Automated Script Execution: Execute PowerShell scripts within Cortex workflows, leveraging device inventory information for increased efficiency, customization, and predictability.
- Personalized Email Alerts: Keep customers informed with targeted emails, dynamically generated using device or customer-specific data. Streamline communication, build trust, and reduce support workloads.
- Customizable Dashboards: Empower your clients with transparency and control. Easily create personalized dashboards with key performance indicators, offering in-depth insights without development overhead.
Ashley Leonard, CEO and Founder, Syxsense
Our state-of-the-art automation engine, Syxsense Cortex, has always saved organizations time and money by finding and remediating OS, patch, and security vulnerabilities. The addition of robust remote monitoring capabilities was a critical need we heard about from our MSSP customers, and we’re pleased to say that our platform now enables them to monitor, track, find, fix, and report on customer issues with unprecedented ease. Without any additional effort, MSSPs can ensure their customers’ attack surface remains small and performance is optimized, leaving them with more time to service customers and grow their business.
