Lenovo last Thursday announced it has joined the ServiceNow Consulting and Implementation Partner Program to help organizations take advantage of innovative workflows developed by Lenovo using ServiceNow platform capabilities.
As a ServiceNow Consulting and Implementation partner, Lenovo will utilize its extensive industry expertise, services track record, and large-scale implementation knowledge to help customers accelerate their digital transformation through the Now Platform. Lenovo will initially offer a gateway for transformative Digital Workplace capabilities to customers in Australia and Hong Kong, with further territories across the globe to follow.
Lenovo is expanding its Digital Workplace Solutions capabilities with the Consulting and Implementation Partner Program to supply services through the Now platform, such as Order Management, Enterprise Asset Management, Service Bridge, Service Portfolio Management, Technology Provider Service Management, Security Operations, IT Service Management, IT Operations Management and Generative AI solutions which can be bundled with Lenovo Care of One platform capabilities.
Through the program and Lenovo’s implementation of the Now Platform, customers will benefit from the latest Lenovo Digital Workplace Solutions, meaning they will be able to more effectively manage the client, vendor, and employee experience, integrate new services into existing systems, improve security and data protection controls and leverage AI capabilities.
Marion Ryan, VP, Alliances and Channel Ecosystem APJ at ServiceNow
As a customer and now a valued ServiceNow partner, Lenovo will drive continuous business improvement for our customers and leverage the Now Platform to help accelerate time to revenue. This partnership will enable faster collaboration with customers, measurable value and high levels of client satisfaction.
Linda Yao, Chief Operating Officer and Head of Strategy, Lenovo Solutions & Services Group
This joint go-to-market approach with ServiceNow means we’re providing customers with the very latest IT solutions to help them transform and stay competitive in a digital world. We’re supporting customers across all industries both as a ServiceNow service provider as well as offering consulting and solutions integration capabilities across Lenovo’s service management portfolio. It means we can harness our collective expertise to elevate the customer experience, solve customers’ most complex business challenges and accelerate successful digital transformation outcomes,
