HyperFiber, Punta Gorda’s only independent, high-speed 100 percent fiber internet provider, last Thursday announced that the company has created the Green Team to support its launch of gigabit speeds in Punta Gorda, allowing more than 10,000 homes access to reliable, fast, fiber optic connections.
The HyperFiber Green Team is a dedicated local team that is onsite and involved in the community throughout the fiber installation process.
HyperFiber’s Green Team helps support local Punta Gorda residents with the following services:
- Responsiveness with one phone number to call for immediate customer service.
- Pre-construction education and communication, including door-to-door greetings, mailed letters, neighborhood signs and meetings with city officials.
- Tracking the fiber installation process through a construction ticketing system.
- Yard flags with clearly marked signs for identifying utilities.
- Service trucks with three types of local grass seeds to quickly address lawn regrowth.
- Identifying yards with restoration needs.
- Partnering with local landscape companies for yard restoration.
Over the past several months, HyperFiber has built a fiber optic network to serve Punta Gorda. Construction began in the summer, with the first customers connected in the fall. As HyperFiber’s service becomes available throughout the city, residents will have access to Fiber directly to the home and symmetrical speeds of 1 Gig [1,000 Mbps].
Scott Jackson, Director of Field Operations at HyperFiber
We’re part of the community in Punta Gorda, and our goal is to improve the experience people have with the internet. Installing fast internet includes literally breaking ground in neighborhood yards, and we want to make that process as stress-free as possible. With our new Green Team, we are available to answer questions and concerns of our residents, as well as manage any yard work that is needed once fiber is installed.
