Ethio Telecom has officially launched four new services that are touted to significantly enhance customer experience.
Among these, the company has launched VoLTE service for its customers. This service enhances customers’ ability to make and receive superior voice and video quality phone calls, aligning our company with industry standards in the telecom sector.
It has also launched Rich Communication Service (RCS)/Rich Business Messaging (RBM). The service enables individuals and institutions to send and receive a variety of real-time communications, including graphics/photos, video information, emojis, audio clips, and messages, as well as share locations beyond words with seamless media sharing capacity.
At the same time, Ethio Telecom has launched Multimedia Messaging Service (MMS) value-added services with the latest features and contents. Multimedia Messaging Service (MMS) allows customers to send and receive video and audio files, send multiple messages to different recipients simultaneously, send/receive messages of up to 1600 characters, and enables users to know the time the message has been received and read.
They have also unveiled Voice Mail Services (VMS), with the latest features that allow users to record, deliver voice messages to recipients, and store and retrieve messages at any time and any place. This convenient alternative to voicemail delivery service allows users to leave a voice message when a caller is unable to reach the recipient due to network coverage or any other reason.
