DIDWW yesterday announced a partnership Euro-Center, a medical assistance, travel assistance and insurance claims’ handling firm, to deploy DIDWW's two-way SIP trunking solution, ensuring high quality voice services throughout Euro-Center’s medical assistance and travel insurance business.
With their global presence, it was crucial for Euro-Center to find a comprehensive cloud solution as opposed to relying on local PBX systems in each of their 11 regional offices. Consequently, the company chose to partner with Genesys Cloud and collaborate with DIDWW to meet the goals of Business Continuity Planning (BCP).
Euro-Center selected DIDWW due to the operator’s unique coverage in countries not typically covered by other global SIP providers, such as South Africa, Thailand, Brazil, and Turkey. As Euro-Center has its second-largest office in Thailand, securing premium quality VoIP services in the country is particularly important for the company. Additionally, with DIDWW offering virtual phone numbers in 81 countries, Euro-Center can further expand its ability to provide comprehensive medical assistance and travel insurance services to customers all over the world.
Kevin Terret, Operations Manager at Euro-Center
This strategic alliance with DIDWW allows us to enhance our global presence in key regions and secure premium voice services for our travel and medical assistance business.
Artur Kopcik, Strategic Client Relations Manager at DIDWW
We are proud to partner with Euro-Center to extend their global reach and help them provide customers with high-quality medical assistance and travel insurance services. As our coverage is constantly expanding, we are excited to work closely with Euro-Center to support their growth and success.
