IBM announced plans to expand its longstanding partnership with Adobe to help brands successfully accelerate their content supply chains through the implementation of next-generation AI including Adobe Sensei GenAI services and Adobe Firefly (currently in beta), Adobe's family of creative generative AI models.
Drawing on decades of AI experience, IBM Consulting is launching a new portfolio of Adobe consulting services to help clients navigate the complex generative AI landscape, bringing together innovation, technology and design to digitally re-invent customer interactions. Leveraging Adobe's AI-accelerated Content Supply Chain solution and IBM Consulting services, the partners can help clients build an integrated content supply chain ecosystem that drives collaboration, optimizes creativity, increases speed, automates tasks and enhances stakeholders' visibility across design and creative projects.
Adobe's enterprise customers will have access to IBM Consulting experts, including 21,000 data, AI and experience consultants, who can help them effectively implement generative AI models for the design and creative process, including Firefly, which is initially focused on the generation of images and text effects, as well as Sensei GenAI services, a co-pilot for marketers embedded across Adobe's enterprise applications that can help simplify marketing workflows to increase productivity.
Innovations Already Underway
The new services are built on IBM's own marketing transformation journey. IBM is helping Adobe improve how its marketing team manages work. Building on more than 20 years of collaboration, IBM and Adobe have a strategic partnership that spans both technology and services, including Adobe's adoption of Red Hat Open Shift, IBM AI and Sterling software. IBM Consulting also currently leads the market for Adobe technology certifications.
Matt Candy, global managing partner, IBM iX Customer & Experience Transformation, IBM Consulting
We're seeing incredible momentum in AI adoption as more brands turn to generative AI to create seamless and highly personalized customer experiences to drive growth and improve productivity. By expanding our strategic partnership with Adobe, we can help marketers more effectively design AI-powered experiences while establishing appropriate guardrails, so the AI is built on trust and transparency principles to promote brand consistency and integrity.
Justin Merickel, vice president, Digital Experience Business at Adobe
We look forward to expanding our partnership with IBM to help brands deliver more personalized experiences to their customers. By bringing together Adobe's AI-accelerated Content Supply Chain solution and IBM's human-centered experience design, we can help unlock an entirely new level of creative possibilities that delights employees and customers, accelerates adoption and drives better business decisions.
