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Dialog Axiata Partners with Netcracker to Enhance B2C Customer Experience with BSS Capabilities

Dialog Axiata Partners with Netcracker to Enhance B2C Customer Experience with BSS Capabilities Image Credit: blackboard/Bigstockphoto.com

Netcracker Technology announced that Dialog Axiata, a leading communications provider in Sri Lanka, will extend its relationship with Netcracker for BSS functionality and professional services to further enhance its billing capabilities for mobile, TV and broadband customers.

Netcracker Revenue Management, part of Netcracker Digital BSS, will provide carrier-grade billing capabilities to increase monetization opportunities and business flexibility. It increases reliability while providing the CSP with improved scalability to manage fluctuating customer demand. Netcracker Professional Services include implementation and post-production support to help Dialog Axiata with stability and improve system performance.

Asela Perera, GCIO at Dialog Axiata

Netcracker has been a longtime trusted partner for us, so we are happy to continue this journey to support our customers with advanced BSS capabilities. The reliability of Netcracker’s BSS and its proven expertise made the decision to extend our partnership an easy one.

Yaniv Zilberman, VP at Netcracker

We could not be more proud that Dialog Axiata has chosen to extend its relationship with Netcracker. We will strive to help Dialog Axiata remain a leader in its market and provide the best experience for its customers.

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Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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