Prodapt, the largest and fastest-growing player in the Connectedness industry, announced the launch of BoltSpeed, a business support system solution that brings together industry-leading SaaS products like Salesforce Communications Cloud, Aria, and MuleSoft to offer a one-stop managed services platform for service providers.
In the fast-paced digital era, fibre businesses are being tied up by elaborate licensing arrangements and long implementation cycles for their software needs. The need to engage with multiple vendors, tackle difficult integrations, and sift through siloed data have made it a complicated journey for businesses aiming to provide a delightful, omnichannel customer experience.
With pre-configured tools and capabilities bundled together, BoltSpeed eliminates multi-vendor hassle, and provides simplified and converged solution delivery for all software needs, including licensing, implementation, and support.
BoltSpeed comes with TMF-compliant integration standards, enabling operators to scale up from the beginning. Operators can now switch from Capex-heavy solutions to a unique Pay-as-you-Go Opex model. By managing their entire BSS operations in one place, operators can reduce time to market for new product releases and achieve a higher return on investment.
BoltSpeed provides rich insights on the entire customer journey, helping businesses shorten their integration time and offer connected customer experiences.
Smita Katariya, Global Head – BSS Practice, Prodapt
Fibre service providers are navigating an evolving terrain marked by heightened competition and strong need for comprehensive solutioning. BoltSpeed combines the best of SaaS platforms for CRM, billing, and integrations for a simple and robust solution to support scale and growth, reduce costs, and accelerate into a connected future.
Brendan O'Brien, Chief Innovation Officer at Aria Systems
As global fibre network rollouts accelerate, fibre service providers need a dedicated SaaS BSS solution to streamline order-to-cash processes. We are proud to be part of Prodapt’s BoltSpeed vision and to provide the Aria Billing Cloud as part of a comprehensive managed service with best-of-breed components.