CSG International, a global provider of software and services-based business support solutions (BSS) that help clients generate revenue and maximize customer relationships, announced that MTN South Africa has added CSG Route and CSG Assure to optimize inter-carrier traffic management, improve the quality of service, and increase operational profitability.
“International traffic is a core element of our business, and the establishment of a best-in-class traffic management practice will help us deliver a distinct customer experience while growing our strong position in the highly competitive South African telecoms market,” said Mr. Sethunya Mbete, general manager, carrier services at MTN South Africa. “Our continued investment in the CSG WBMS platform will enable us to improve our retail proposition in the South African market for international calling, especially in neighboring countries using the MTN network.”
“Buying and selling international traffic is a critical component of the wholesale business,” said George Fraser, vice president, EMEA, at CSG International. “MTN South Africa’s addition of CSG Route and CSG Assure to its CSG WBMS platform can quickly deliver improved traffic management, strengthening MTN’s competitive position in the region.”
