Indosat, one of Indonesia's largest telecommunication network and services providers, has expanded its strategic partnership with CSG International to include comprehensive wholesale services using CSG Interconnect and CSG Route solutions. The new solution will become Indosat’s convergent settlement platform for fixed, international direct dial (IDD), cellular, and content offerings, and consolidates the wholesale business and settlement operations.
CSG said its solutions will enable the automation of rate sheets to eliminate data entry discrepancies, reconcile invoices and event detail records, boost revenue assurance, and support off-the-shelf integration to Indosat’s existing financial systems.
"We actively seek partners that can reduce our operational overhead, streamline our business operations, and allow us to adapt quickly to the changes and challenges associated with growth in the digital economy. CSG Interconnect supports our wholesale transformation program with pre-packaged integration into our existing systems, which allows us to continue to offer the next-generation of wholesale products and services our valued customers expect. We hope this partnership will support us to deliver the best experience for our customers.”
- Fadzri Sentosa, Director and Chief Wholesale & Enterprise Officer at Indosat
"CSG has long differentiated itself in wholesale billing solutions, and the automated features of CSG Interconnect address the holistic billing requirements that our clients increasingly require. We offer solutions that provide innovative revenue-sharing opportunities, enterprise automation capabilities, and seamless processes for increased transaction volumes and greater profitably.”
- Ian Watterson, managing director and vice president of Asia-Pacific for CSG
