NetSfere, a global provider of next-generation secure and compliant messaging and mobility solutions, announced its partnership with Deutsche Telekom to deploy NetSfere’s secure mobile messaging platform in all St. Augustinus hospitals, a leading German healthcare group.
Quick, instantaneous communication tools offer undisputed benefits to streamline staff communication, however, St. Augustinus noticed an alarming increase in the use of personal devices and popular messaging apps like WhatsApp, which pose critical privacy and compliance risks. In response, NetSfere and Deutsche Telekom partnered to implement NetSfere’s HIPAA and GDPR compliant messaging platform that offers similar functionality to apps like WhatsApp but provides the highest level of end-to-end encryption through Deutsche Telekom’s highly secure data center.
Unlike consumer-grade messaging apps, NetSfere provides enterprise-grade functionalities that boost collaboration and streamline communications including individual and group messaging, HD audio calling, screen sharing, and group video calling. New to the platform, the NetSfere Lifeline emergency broadcast feature allows HR and crisis teams to quickly disseminate high priority, critical alerts and emergency information to targeted teams or an entire organization in an attention-grabbing manner. St. Augustinus is leveraging NetSfere broadcasting within its hospital to keep employees up-to-date on information related to the pandemic through its “Corona Ticker” NetSfere Lifeline channel.
St. Augustinus was drawn to using NetSfere as a solution for its staff not only because of its robust functionality, but also its industry recognition. In 2018 and 2019, NetSfere was selected by Entscheiderfabrik, a platform for IT decision makers of over 800 German hospitals, as the winner of the “Digitization Topic of the German Healthcare Industry.”
Franz Obermayer, NetSfere's Vice President Europe
Medical professionals do high-pressure, life-changing work, which demands a communication platform that enables them to do so more effectively. Our partnership with the St. Augustinus Group provides secure, compliant, and flexible messaging options that eliminate the need for staff members to turn to risky messaging apps. With NetSfere, the exchange of patient data is protected to the maximum.
Hagen Rickmann, Managing Director Business Customers, Telekom Deutschland GmbH
In the sensitive medical environment, it must be possible to communicate quickly and securely. NetSfere is the specialist for instant messages in companies. Telekom brings its expertise in security, consulting, and service. Together, we can meet the special industry requirements, and that is quite crucial right now.
