BT to Enhance Managed Voice Services with Microsoft Team

BT and Microsoft last week announced a new strategic partnership to accelerate innovation across enterprise voice, cyber security and industry-focused services in sectors from digital manufacturing to health, setting businesses in the UK and around the world back to growth.

The partnership will provide users of BT-managed Microsoft business services with outstanding customer experiences by integrating their Microsoft applications with secure and reliable connectivity and cyber security. 

BT has already been named one of the first development partners for Microsoft Operator Connect and Operator Connect Conferencing. The renewed agreement will allow BT to build on this relationship and offer its own branded global managed voice services directly through Microsoft Teams, with an approach that further enhances customer experience and creates new opportunities for growth. The number of users of BT's managed Microsoft Teams collaboration service has almost doubled during the past 12 months.

The strategic partnership will build on BT's existing portfolio of cyber security services built on Microsoft technology. It will see the companies push forward with the design and launch of a new generation of managed security services to enable and protect the modern collaborative workplace. BT will work closely with Microsoft to develop distinct security propositions to defend customers' operations across the cloud as well as its own IT estate.