IBM and Vodafone Idea (VIL) on Tuesday announced that IBM Services has been selected to help the leading telecom operator embrace open source at scale across the enterprise by implementing the Big Data Platform on open source Hadoop framework.
As VIL's strategic technology partner, IBM is leading the end-to-end implementation and management of the Big Data Platform.
As a part of the implementation, IBM is responsible for program management, consulting, system integration, infrastructure services, application operations, and maintenance support. Additionally, IBM is helping in enhancing network security. The IBM team's expertise is integral to supporting VIL achieve a reduction in the overall cost of data analytics. The insights from advanced data mining is empowering employees and partners in faster decision making and elevating the omnichannel, digital-first experience, for end customers.
The implementation builds on IBM’s existing work to advance VIL’s hybrid cloud transformation using open technologies. This includes an agreement earlier this year to deliver its Open Universal Cloud with IBM and Red Hat to accelerate network and IT modernization. IBM has been a strategic IT partner to Vodafone Idea for more than a decade.
With the world’s largest IT and network integration, Vodafone Idea has a need for large scale data transformation with a focus on architecture modernization, open-source adoption and using predictive analytics for data modernization.
By partnering on this implementation, IBM is helping VIL transform the way data is optimized and delivered to partners, employees and internal systems. Fragmented, siloed data can now be streamlined for seamless data availability. VIL will also be able to combine insights from the Big Data Platform and better leverage cloud native technologies and artificial intelligence (AI) to enhance revenues, reduce costs and elevate customer experiences.
Currently, insights derived from the data are leveraged for management dashboards, campaign management, network analytics, usage traffic analysis, product analysis, amongst others.
Vishant Vora, Chief Technology Officer, Vodafone Idea Limited
With the successful completion of the world’s largest integration in record time, we have embarked on a journey equipped with augmented data insights to help millions of our customers with customized and faster service launches.
Sandip Patel, Managing Director, IBM India/South Asia
VIL is at the forefront of adopting open technologies helping shape the telecom landscape in India. The modernized and future-ready data platform is helping VIL get daily actionable insights to make strategic and operational level decisions effectively.
