NTT DOCOMO announced its new 5G X-Border Platform (5G-XBP) that directly connects the DOCOMO Open Innovation Cloud platform with 5G networks overseas using a dedicated network for closed communication walled off from the open Internet, allowing customers to use cloud services with confidence in secure cross-border environments.
DOCOMO will initially use the new platform to offer a global version of the AceReal solution on a limited-time pre-service basis in Thailand, which will allow technicians in Japan to remotely support worksites in Thailand beginning October 15. The solution will be provided via a dedicated cloud network for secure, stable and high-quality communications. DOCOMO will collaborate with local mobile operator Advanced Info Services Public Company Limited (AIS) to provide the service in Thailand.
Thai-based workers wearing augmented-reality (AR) smart glasses will transmit images and sound to Japan in real time. In turn, support technicians in Japan will provide highly detailed instructions, including manuals, images, checklists and other information, which the workers will view with their smart glasses.
The AceReal global version solution includes the cloud-based AceReal Apps business-support application, AR smart glasses, communication lines and the Cloud DirectTM service, which directly connect devices to DOCOMO’s cloud platform via an optimized path for secure, stable, 5G communications. AceReal Apps is offered via the DOCOMO Open Innovation Cloud platform.
Later, DOCOMO will expand the 5G X-Border Platform globally to other markets and for other solutions. Japanese companies are expected to use the solution to provide their onsite and local employees with support from Japan while avoiding the difficulties of international travel during the COVID-19 pandemic. Primary applications will likely include support for product maintenance in the manufacturing sector and electricity and gas facility inspections in the infrastructure sector.
Keisuke Yoshizawa, Executive General Manager, Global Business Division at NTT DOCOMO
The Coronavirus pandemic has had a big impact on individuals and businesses worldwide. The “New Normal” brings in an era of a sophisticated, digital yet remote and distributed societies challenging the traditional way of how we conduct business.
Kenjiro Momi, president and chief real creator of TOYOKOH
To fully manage our unique processes for waterproofing and reinforcing roofs of commercial structures, we normally send Japanese technicians to worksites overseas. In a trial using DOCOMO’s 5G X-Border Platform, however, our employees at TOYOKOH THAILAND were able to successfully complete a job for Thai Kansai Paint.
