Nexign, a leading BSS and IoT vendor last week announced the successful completion of a billing systems modernisation project for Uzbektelecom.
Uzbektelecom is the Uzbekistan’s leading telecommunications firm that offers mobile and fixed network services and as of August 2020, its mobile subscriber base reached 6 million users.
In 2018, Uzbektelecom faced the challenge of replacing its five separate BSS systems with a single convergent solution. The provider also needed to reduce its time-to-market (TTM) for new products and services, to streamline the creation of bundles for subscribers and to reduce operational costs, said Nexign.
Nexign Converged BSS, which includes a number of online charging and policy control products from the Nexign Network Monetisation Suite, provided comprehensive support for all key business processes of Uzbektelecom. The project consisted of two stages. The first stage included the deployment of the billing system and migration of mobile subscribers to the new solution. The second stage included migration of the company’s fixed and broadband subscribers. At the same time, during implementation of the project the Nexign team ensured business continuity for Uzbektelecom. Replacement of old billing systems and migration of subscribers had zero disruption on customer services and minimal impact on the operator’s existing processes.
As the result of the modernisation project Uzbektelecom reached full mobile-fixed convergence, including broadband network and IPTV services. Nexign's solution allowed Uzbektelecom subscribers to have a single bill for various services.
Andrey Gulidin, Chief Commercial Officer at Nexign
Modernization of the billing system allowed Uzbektelecom to launch new services for its subscribers faster and more efficiently and improve the quality of customer service.
Alisher Zufarov, Chief Commercial Officer at Uzbektelecom
We saw Nexign not only as a provider of high-quality BSS solutions, but also as a reliable partner with a focus on building long-term customer relationships and achieving results together.
