NEC and SITA recently announced a global partnership to develop market-leading solutions that enable a secure walk-through travel experience at airports, leveraging NEC's I:Delight identity management platform together with SITA Smart Path and SITA Flex.
The partnership comes as airports and airlines increasingly look to low-touch and automated passenger processing in order to comply with new hygiene requirements following the global COVID-19 pandemic, in line with recommendations from Airports Council International and IATA.
Through the partnership SITA and NEC will further unlock the potential of seamless next-generation passenger processing solutions, making mobile-enabled and touchless airport processes a reality. This will allow passengers to use their digital identity on their mobile phones whenever they travel at each step in the journey. Passengers will use their biometric identity to check-in, make payments, drop their bags, as well as pass-through security, immigration, and boarding by simply scanning their faces at each step. Key touchpoints will automatically recognize you as a passenger, taking steps such as bag drop and boarding effortless.
Masakazu Yamashina, Executive Vice President, NEC
NEC is pleased to collaborate with SITA to provide 'NEC I:Delight,' which utilizes NEC's cutting-edge digital identity solutions that capitalize on biometrics technologies to deliver a unified customer experience across a wide range of services.
Barbara Dalibard, CEO of SITA
In NEC we have another strong partner where together we are able to deliver to our airline and airport customers a more seamless, automated journey through the airport. We know that passengers value the benefit of a truly self-service experience.