Viasat, a leading satellite operator will standardize and consolidate its Broadband Services billing operations onto a single, global billing platform using Netcracker’s next-generation Digital Business Support System (BSS).
By moving to Netcracker’s BSS, Viasat expects to achieve better billing management, operations and automation; reduce operational costs associated with enhanced BSS efficiency and consistency; and provide customers with optimized billing, sales and engagement experiences.
As part of the BSS transformation, Netcracker will replace Viasat’s current billing systems with Netcracker’s next-generation Digital BSS solution. This will enable Viasat to reduce time-to-market for new products, centralize and consolidate core processes and systems and improve the customer experience. Viasat will also leverage Netcracker’s Hosted, Managed and Professional Services to execute this transformation program.
Kevin Harkenrider, President, Broadband Services, Viasat
The ability to offer new services and gain increased flexibility with the Netcracker Rating and Billing Manager is a crucial part of implementing our international growth strategy.
Rohit Aggarwal, GM North America, Netcracker
This program demonstrates Netcracker’s commitment to delivering an end-to-end global consolidation of multiple BSS solutions that will help Viasat meet its aggressive growth strategy worldwide.
