VALO Networks, a leading Canadian CSP has selected Comarch to provide Smart BSS for its ambitious goal of state-of-the-art broadband solutions across such a wide geographic area in a short timeframe
Already operational in Alberta and poised to provide the best wholesale technology offer across Canada’s western provinces, VALO is changing how fiber-optic services are delivered to underserviced markets. Working with local partners, VALO’s mission is to create access, connect communities, and modernize existing solutions.
Comarch Smart BSS for VALO is delivered in the SaaS model. The fact that VALO was launching new services and required high responsiveness to rapidly changing business requirements formed only part of the challenges facing Comarch. The timeframe for the project’s MVP was just three months, and Comarch’s solution had to meet VALO’s demands for a comprehensive BSS system that would provide strong foundations for future development, said Comarch.
Comarch Smart BSS solution enables CSPs to manage complex reseller-oriented sales and settlements processes including request-to-answer, order-to-payment, usage-to-payment, request-to-change, termination-to-confirmation, complaint-to-solution and self-care.
Stephen Barrow, VP Technology, VALO Networks
First we felt that the Smart BSS product was best positioned among the offerings we evaluated to quick start our business while providing the majority of functionality we required from an OSS/BSS perspective in a single system.
