Kcell, the leading cellular operator in Kazakhstan has chosen TOMIA's solutions to optimize their network, data analytics and campaign management systems.
The recently procured services, in the area of business optimization and agreement management, will significantly modernize the systems that Kcell are currently operating and future-proof their capabilities in the wholesale realm to enhance the end customer experience for decades to come. This will allow for improved dynamic contact with travelers while abroad, the efficient segmentation of customers for Kcell and optimized campaigns to improve overall customer experience and profitability.
TOMIA's suite of services will help Kcell to maximize wholesale revenues whilst maintaining the highest possible quality of service for roaming customers. Moreover, the solution will optimize wholesale for discounted IOT agreements and streamline the reconciliation and settlement processes.
Daniel Dooley, CRO, TOMIA
Our solutions are maximizing subscriber profitability and optimizing wholesale agreements, while still maintaining a top-tier customer experience.
Elena Shevtsova, GM, Roaming & Interconnect Section, Kcell
TOMIA stood out as being the only true integrator of the separate solutions that were required to enhance Kcell's offering to customers.
