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Batelco to Offer Cloud-based Contact Centre and UC Solutions from Avaya for SMEs in Bahrain

Batelco to Offer Cloud-based Contact Centre and UC Solutions from Avaya for SMEs in Bahrain Image Credit: Batelco

Batelco, the leading digital solutions provider in the Kingdom of Bahrain has signed with Avaya to offer Avaya’s portfolio of Contact Centre and Unified Communications solutions on an as-a-service basis through a cloud offering hosted in Bahrain.

Batelco will offer public and private cloud-based deployments of Avaya’s cloud solutions to customers and channel partners in Bahrain, hosting the solutions at its own data centre.

Avaya’s cloud solutions are both flexible and scalable, eliminating the need for upfront capital investments. Customers need only pay for what they use, and can scale up easily as their businesses grow. And the solutions’ enterprise-grade feature-sets mean that they are suitable for businesses of any size.

The announcement is also the latest in a long partnership between Avaya and Batelco, which is a Gold Partner in Avaya’s Edge channel program.

Abderrahmane Mounir, GM Enterprise, Batelco
Batelco aims at providing the sector with practical, flexible and affordable solutions that enables growth in the segment while providing high levels of performance and efficiency through the application of the latest cloud based solutions.

Fadi Hani, VP, Middle East, Africa and Turkey, Avaya
The idea is to enable local organizations, of any size, to embrace cloud-based UC and CC solutions at the pace and through the path of their choice. Our partnership with Batelco will support this.

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Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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