Tele2 announced that it has completed the audit of its mobile network in response to the major outages Tele2 experienced in Sweden during the first half of 2019. The audit was led by the external management consultant company Analysys Mason in close cooperation with Tele2’s Technology organization.
Tele2’s conclusions following the audit:
- Tele2 has an excellent Radio Access Network (RAN) with great coverage
- Tele2’s planned core network upgrades are in line with audit recommendations, without need to further increase capex investments
- Simplification, standardization and automation will be key going forward to avoid a complex network setup
- Tele2’s network organization and its operational model can be improved to further increase operational excellence
- Operational processes and routines related to managing changes, incidents and technology life cycles can be further improved within the new integrated network organization
- Following Tele2’s international consolidation, the positive synergies from Tele2’s shared Network Operations Center (NOC) in Riga no longer justify the added complexity and loss of speed the setup entails – consolidating the Swedish NOC is a natural next step
- Working in even closer cooperation with suppliers will further improve capacity management and incident handling
Tele2’s Technology organization, handling the mobile and fixed connectivity in Sweden, was reorganized and optimized already this summer, as part of the integration plans following the merger with Com Hem. The next step will be consolidating the Swedish NOC to Tele2’s HQ in Kista, Sweden.
Thomas Helbo, EVP Technology, Tele2
The audit findings strengthen our confidence in many of the changes we had already planned for, or even initiated. For example, the consolidation of the Swedish NOC had been in planning for a while now, and we started the actual move earlier this month.
