Grupo Gtd, a leading South American service provider based in Chile, has gone live with Netcrackers full-stack BSS/OSS suite as part of its large-scale B2B transformation program.
Grupo Gtd will use Netcrackers solution as the foundation to deliver three key outcomes: introduce the next generation of services, digitalize the customer experience and automate ordering and fulfillment processes. Through the use of Netcrackers full-stack solution, Grupo Gtd can deliver new and innovative value-added enterprise services, opening new revenue streams in the regions growing business market.
Netcrackers digital-first approach will enable Grupo Gtd to deliver personalized customer engagement across traditional and new social channels while providing flexible rating, charging and billing capabilities optimized for enterprise offers. Netcracker said its infrastructure optimization capabilities through its Inventory and Discovery & Reconciliation offerings allow Grupo Gtd to maximize its investment in infrastructure assets, both network and IT, by ensuring the highest utilization and reducing stranded assets.
The Netcracker BSS/OSS suite is being used to optimize business processes across Gtd Teleductos, the national B2B arm of the company; Gtd Manquehue, which serves residential and business customers in Santiago, Chile; and Telefónica del Sur, which delivers residential and business services across southern Chile.
Alberto Bezanilla, CEO at Grupo Gtd
As a strategic partner, Netcracker is helping Gtd transform, standardize, enhance and streamline B2B business, sales and digital engagement and deliver significant value to our customers.
Fabio Gatto, GM of Latam, Netcracker
Bringing our BSS/OSS suite into production at Grupo Gtd will enable the operator to optimize critical processes and deliver a truly exceptional experience.
