ASSIA (Adaptive Spectrum and Signal Alignment) announced the widespread deployment of ASSIA’s CloudCheck software solution for Wi-Fi monitoring and optimization across Telefonica’s Latin American Networks.
This cloud-based product manages Wi-Fi at customer premises with diagnostics and optimization for improved performance and service delivery to Telefonica’s growing base of broadband subscribers.
The CloudCheck solution is a highly scalable, big-data-analytics, and machine-learning platform that enables Telefonica call-center agents and field technicians proactively to detect and resolve subscriber Wi-Fi issues while automatically optimizing Wi-Fi performance for their subscribers. This improves Telefonica’s customer experience while also driving down support costs significantly.
The CloudCheck product is the latest addition to the suite of ASSIA software solutions currently deployed at Telefonica in Latin America: DSL Expressed® software for diagnostics and optimization of high-speed DSL networks, GPON Expressed software for diagnostics of GPON networks, and Clearview® software for precise network analysis and recommendations for customer care agents and field technicians.
With the CloudCheck product deployment and Clearview software, Telefonica now has end-to-end network visibility and management from the central office into the home.