VNPT, a leading telecom operator in Vietnam, has chosen Ericsson as a strategic partner to modernize its charging and business support system.
According to Ericsson, the modernization will enable service convergence and advanced charging capabilities, and improve the user experience for VNPT’s 40 million pre-paid and post-paid subscribers. The new system will also reduce operational costs and lay the foundation for the operator’s transformation to a digital enterprise.
The Ericsson Charging System is replacing VNPT’s legacy infrastructure, and the contract includes a backend IT peripheral system that will speed up the deployment and migration. The backend system will simplify integration of existing IT applications, taking full advantage of the new charging features and providing a flexible platform for VNPT to deploy new and innovative services.
With the Ericsson Charging System in service, VNPT’s subscribers will be able to request and update account information in real-time and automatically get notifications on costs, balances, and bonuses. The system will also give VNPT a better understanding of subscriber behavior and make it possible to rapidly create personalized offers, for example charging individual subscribers for bandwidth or specific services.
VNPT has got a license to operate a 4G network in Vietnam and has been investing in 4G network infrastructure. The Ericsson Charging System will be put in service by VNPT during the fourth quarter 2017, allowing VNPT to launch the 4G services on this new platform.