Procera Networks Releases Service Plan Assurance to Provide Individual Subscribers Score Cards

Procera says the fair usage portion of the solution can scale to millions of subscribers and is fully service plan aware, ensuring that operators can simultaneously provide fair access to different service plan tiers active on their network.  In addition, the solution can not only report on the customer experience in real-time or historically, but also ensure quality of experience through direct actions on the network, and detail the impact that any traffic management has on individual subscribers and applications. The solution also includes numerous views that can be customized for the customer experience based on the role of the operator’s personnel – marketing, customer service, engineering, etc.