India's largest mobile operator, Bharti Airtel has recently launched 4G trials exclusively for its existing customers in Chennai. As part of the trial, Airtel customers across the city can upgrade to Airtel 4G at 3G prices. The company will use this trial phase as an opportunity to gather valuable customer feedback around the quality of its 4G services and assimilate these market insights into Airtel’s wider agenda of building a world-class 4G network infrastructure for the city.
Airtel has also announced a go-to-market partnership with Samsung on 4G. As part of this arrangement, Samsung India’s retail stores will now facilitate easy Airtel 4G SIM swap for customers buying 4G smartphones. In weeks to come, Samsung will also offer bundled Airtel 4G SIMs along with Samsung 4G handsets. Airtel 4G double data offers are now available for Samsung’s Galaxy S6, Galaxy S6 Edge, Galaxy A7 and Galaxy A5 mobile devices, said the Operator.
George Mathen, CEO – Kerala & Tamil Nadu, Bharti Airtel
As more and more Indians show a preference for consuming data and content over their mobile devices, we at Airtel are excited to bring the power of 4G for our customers in Chennai. Over the last few months, we at Airtel have made significant investments in building a robust 4G network here. For us, customers are at the very core of everything we do and delivering a compelling service experience for them is our foremost priority. We want our existing customers to be the first ones to enjoy the Airtel 4G experience and are offering them a free upgrade to Airtel 4G at the same price as 3G. We look forward to our customers’ valuable feedback towards delivering a truly world-class 4G experience for this city
