BT’s industry leading social tariff, Home Essentials is now available for those on Universal Credit and a range of other means-tested benefits.
The new Home Essentials plan means all qualifying families can now get fibre broadband and calls for £15 a month, saving customers £2403 a year compared to an equivalent package.
To mark the launch, BT has conducted new research to highlight the importance of connectivity. Over half (55%) of respondents from low income homes say connectivity is more important than ever post pandemic, to manage finances (79%), learn new skills online (69%) and access online health services (50%). Nearly three quarters (74%) of all British adults say they would struggle to improve their financial situation or job prospects without a home connection.
The research reveals that almost three in five (56%) feel more vulnerable compared to the start of the pandemic in at least one of the following areas: mental health (35%), physical health (35%), financial circumstances (30%) and employment prospects (27%).
Marc Allera, CEO of BT’s Consumer Division
BT's purpose of Connecting for Good is at the heart of all we do, and a huge part of that is going above and beyond to support people who need it most. That's why we're launching BT Home Essentials, our low-cost fibre package that will now include all customers on Universal Credit, to provide a potential 4.6 million families across the UK with half-price fibre broadband and calls.
