T-Mobile CEO Mike Sievert has unveiled the company’s comprehensive set of protections against scams and robocalls.
The move, called Scam Shield, is the company’s response to a rising tide of scammers preying on Americans at their most vulnerable — a problem that’s only grown more severe in the wake of the coronavirus pandemic.
Scam Shield attacks this complex problem from all angles with a series of moves designed to stop scammers in their tracks, give you more information about who’s calling and protect your personal information, including:
Free Scam ID and Blocking
Suspicious calls are flagged, and customers can turn on scam blocking to never see those calls again.Free, Enhanced Caller ID. If we know who’s calling, you’ll know who is calling. And with new improvements, you’ll know when the number is verified as coming from a real person or business.
Free Second Number
Introducing T-Mobile PROXY, a second number to keep your personal number personal.Free Number Change. If your personal number becomes a spam magnet, get a clean slate with a new number.
Free Scam Shield App
The central spot to activate these new protections and, for an extra charge, unlock more advanced call controls. Sprint customers now get free protections — previously an added charge — in the upgraded Call Screener app.
Free Be ID Aware Service
Get ID monitoring and alerts for 12 months from the experts at McAfee, available for a limited time.
Mike Sievert, CEO, T-Mobile
Scammers see COVID-19 as an opportunity to take advantage of Americans at their most vulnerable. When we saw that happening, we knew we had to take bold, swift action. With Scam Shield, T-Mobile customers get fewer scam calls, period … and it’s all because of our advanced network.
