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Sprint, Comcast Roll Out Anti-Robocall Tech Between Mobile and Fixed Line

Sprint, Comcast Roll Out Anti-Robocall Tech Between Mobile and Fixed Line Image Credit: Comcast

Sprint and Comcast are now utilizing call authentication technology that helps further protect customers from unwanted robocalls between Sprint mobile customers and Comcast's Xfinity Voice landline phone customers.

Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) is a protocol that authenticates calls between networks. The technology enables voice providers to "sign" and "verify" caller ID information, thus preventing bad actors from manipulating or "spoofing" caller ID information in an effort to deceive and defraud consumers.

Following successful lab-to-lab tests last year, initial two-way authentication for calls began with a subset of customers in December 2019 and will roll out to all customers nationwide in the coming months. Sprint also recently announced it is collaborating with T-Mobile to deliver STIR/SHAKEN call verification to customers. These rollouts supplement two additional STIR/SHAKEN authentication supplements two previously announced solutions for Sprint customers who are tired of bothersome robocalls, unwanted telemarketers, and annoying scams. 

Sprint Call Screener Basic is a free service that identifies unwanted malicious calls and permits users to block them. Sprint also offers a more feature-rich Sprint Call Screener Plus service for just $2.99 per month, per line. In addition to the services provided by the free service, Sprint Call Screen Plus also displays a texter's name or a caller's name, city and state, even those not listed in contacts; identifies, blocks, and reports calls that are lower-risk, but still a nuisance; categorizes incoming calls as spam, robocalls or fraud calls; reports an individual phone number as spam; and keeps history of blocked and risky numbers.

Dr. Hohn Saw, CTO, Sprint
Our engineers have worked diligently with the teams at Comcast to bring this to fruition, and with work already underway with additional providers, we look forward to rolling out STIR/SHAKEN jointly across other networks as soon as possible.

Tony Werner, President of Technology, Product and Xperience, Comcast
Every STIR/SHAKEN implementation between providers, or bi-partisan action to pass landmark legislation like the TRACED Act, is another step forward in protecting consumers.

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Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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