The Direct Carrier Billing (DCB) industry will boom over the next three years, reaching US $28 billion in global revenue by 2023, according to a new research carried out by Mobilesquared.
Commissioned by PM Connect, the findings show that the most significant consumer sector growth will be in mobile ticketing (mTicketing) and health and fitness, alongside in-demand sport content. By 2023 this will see 39 per cent of smartphone users regularly access lifestyle and sports content, tickets, videos, news articles and more through DCB payments – with the number increasing from just 19 per cent in 2018, and 26 per cent today.
In the UK, the technology projected to reach $310m in revenue by 2023, an increase of 26 per cent from 2020 and $2.5bn in Western Europe – an increase of 17 per cent.
Looking at further territories, Mobilesquared’s findings show that in established markets such as the UK average revenue per user (ARPU) will grow steadily, while in emerging markets such as Africa and the Middle East, more users will become DCB converts. In Africa, DCB users are set to reach 130 million by 2023 – a 60 per cent increase from 2020, while in the Middle East revenue is set to rise by 30 per cent to $885m.
PM Connect is a leading provider of in-demand mobile content, monetised through Direct Carrier Billing (DCB).
Vikram Sinha, COO, Indosat Ooredoo
Having made significant network improvements in 2019, we are confident that the deployment of the latest technologies like AI, data analytics and Machine Learning will enable us to better manage the challenges of continued data proliferation and increasing customer expectations.
Peter Laurin, SVP and Head of Business Area Managed Services, Ericsson
Our AI-based Ericsson Operations Engine consolidates our industry-leading position in managed services, with over 300 global contracts. Its data driven approach will enable Indosat Ooredoo to deliver enhanced performance to boost end-user experience, while at the same time improving operational efficiency.
