- The solution also will enable RAN engineers to examine patterns of abnormalities in the mobile network, or address just one instance of network degradation to improve service for a specific geographic area, for example. VistaNEO’s built-in, customer-centric KPIs make it easy to quickly determine which subscribers are most impacted by network performance problems, added InfoVista.
InfoVista, the global leader of IP and RF network planning, service assurance and network optimization software solutions, has released VistaNEO, a mobile network experience optimization solution. The new solution is designed to help mobile operators’ RAN engineering, optimization and troubleshooting teams combat subscriber churn and maintain existing revenue streams.
According to InfoVista, the VistaNEO automatically and intelligently collects and post-processes subscriber-centric, call detail records to analyze quality of service (QoS) over temporal and spatial dimensions. This process turns billions of data records into actionable intelligence about the subscriber experience, enabling mobile operators to monitor subscriber-aware network experience in near-real time. The company added that VistaNEO supports multiple network vendors as well as 3G and 4G, enabling mobile operators to continue driving network quality and invest in their next-generation networks, without the risk of losing visibility into subscribers’ behavior and experience.