Celfocus, a leading high-tech system integrator, last month participated in TM Forum‘s highly successful DTW23 - Ignite event, as an activity partner and as the sponsor of the event’s 'AI at Scale' track. In partnership with Vodafone, the largest mobile and fixed network CSP in Europe, Celfocus presented a case study titled ‘Vodafone IoT: AI-powered service usage anomaly detection’.
In a recent interview, The Fast Mode spoke to Carla Penedo, Director of Offer Development and Innovation, Celfocus and Sampada Basarkar, Director of Products and Platform Engineering, Vodafone. Carla and Sampada discuss the case study presented at the event and the long-standing partnership between both companies. They explore:
- The challenges of managing a growing number of IoT devices and large volumes of Call Data Records (CDRs), and how legacy solutions resulted in long validation and assessment times for alarms, leading to many false positives.
- The solution: How Vodafone partnered with Celfocus to develop a next-generation monitoring solution that offers real-time monitoring and can assess up to two million CDRs per day, with AI capabilities for anomaly detection. The AI capabilities reduced false positives by over 95%, allowing the ops team to pinpoint and resolve issues quickly.
- The benefits on AI and machine learning, and how these technologies enable the immediate detection of anomalies and provide context to understand underlying issues. Not only does AI autonomously provide actionable insights to network operators, reducing the time to detect and resolve issues, but it also supports natural language processing, data mining, visualization, pattern recognition, and predictive modeling.
- The long-term benefits to Vodafone's network, including improved productivity, customer service, and overall customer experience.
- The synergies between Celfocus and Vodafone and their shared vision for autonomous networks.
- Vodafone's Tech 2025 Strategy and how the recent case study plays into that.
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5 months ago / Videos / By Ray Sharma