Centina Systems, Tuesday announced that Dakota Carrier Network (DCN) has deployed its NetOmnia solution to assure Service Level Agreements (SLAs) with Tier 1 mobile operators for mobile backhaul services. The solution also offers added reporting value for existing DCN customers within the government, financial, higher education and medical industries.
According to Centina Systems, DCN selected its NetOmnia solution for its dynamic, modular architecture that enables DCN to meet the stringent SLAs required by Tier 1 mobile operators. NetOmnia also presented opportunities for DCN to increase revenue and expand overall growth by offering customized reporting for existing customers.
Centina claims that with the deployment, DCN is able to: reduce operations costs and improve efficiencies through automation; enhance their flexibility to offer tailored SLAs to customers; improve the granularity and accuracy of service performance there-by reducing revenue leakage due to SLA non-compliance; and proactively monitor services with real-time portals and dashboards to Network Operations, Sales, Customers and Member Companies.
Jesse Heck, Director of Operations at DCN
Our existing systems were confined by a fixed structure that limited our ability to provide reports with the depth and detail required to meet the needs of our customers. NetOmnia empowers our customers by granting them visibility into their own services, enabling them to self-diagnose issues.
Anand Gonuguntla, CEO and Co-founder of Centina Systems
Tier 1 mobile operators demand stringent SLAs to assure the performance of their mobile services and this is another proof point of Centinas ability to meet these operator demands. The NetOmnia solution has delivered for DCN the ability to proactively monitor SLAs and provide the required monthly reports to their customers.
