Service providers are under pressure to sell a range of digital services, through digital channels and at the same time massively reduce costs. The need to improved customer…
10 months ago
An Exclusive Read for Mobile Operators Based on data from over 30 mobile operators, our Mobile Video Index will inform…
10 months ago
Wireless access points are used for in-depth network traffic and subscriber analytics that allow enterprises to better understand Internet communication. Protocol and…
1 year ago
Service providers are looking to speed up digital transformation of BSS and OSS and start making more money from digital services. They are asking for AI driven, real-time,…
1 year ago
The video consumption landscape has seen profound change, with customers now demanding a seamless multi-screen experience across Linear, IPTV, VOD and OTT. Service providers are struggling to understand…
1 year ago
An Exclusive Read for Mobile Operators Based on real data from more than 30 mobile operators around the globe, the…
1 year ago
All vendors talk about enabling telcos to change and disrupt the market. However, in reality the vast majority of vendors are still living in the dark ages when…
1 year ago
It has been a year of dramatic change for the telecoms industry, with a lot more to come in 2018. See how service providers are changing the game…
1 year ago
Everyone talks about BSS enabling a faster to market and increased agility. Now DevOps and microservices are delivering the goods: collapsing the requirements for mega-builds and long product…
1 year ago
As operators develop and launch a wide range of new digital services, how can they best ensure uptake? Personalised and contextual, real-time offers, direct to the device has…
1 year ago
Most service providers have apps and web pages these days and research shows that customers like them. Openet has produced a Digital Engagement Playbook that delivers 12 strategies,…
1 year ago
Telcos are embracing content and partnerships to increase revenues. New business models and new ways of engaging with customers to sell new services are appearing on a weekly…
1 year ago
Recent court cases on zero rating have provided clarity on what is allowed within net neutrality. These changes open new opportunities for service providers to be creative in…
1 year ago
The question of how we treat subscribers has taken on great importance in this era of customer-centricity, and metrics such as loyalty and advocacy are now Key Performance…
1 year ago
With tighter margins and the threat of declining ARPU the last thing service providers need is more revenue leakage. But according to the findings of a new telecoms.com…
1 year ago
Moving to digital is not just about being ready for 5G and IoT. It’s about having the processes and systems in place that will enable service providers to…
1 year ago
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