Cloud-Delivered SD-WAN company, VeloCloud Networks has unveiled a new SD-WAN solution that offers a fully featured Voice Quality Monitoring (VQM) capability to help operators and enterprises to monitor, diagnose and proactively troubleshoot network issues impacting business critical voice communications.
VeloCloud VQM comprises a passive agent on the VeloCloud Edge which continuously monitors voice calls to proactively identify any performance issues on Enterprise and Service Providers’ networks. This new VoIP performance management software supports an extensive array of codec technologies and provides listening and conversational call quality metrics in both R-Factor and MOS (mean opinion score) formats, as well as detailed diagnostic information, giving network managers both high-level metrics and the ability to drill down to identify specific problems.
VeloCloud claims that VQM delivers significant benefits to Enterprises and Service Providers, including fast installation, continuous monitoring and preemptive identification, and resolution of network issues even before a customer becomes aware or is impacted, leading to higher levels of customer satisfaction.
VeloCloud VQM reduces the branch office footprint and continues to build on the benefits of the VeloCloud Cloud-Delivered SD-WAN architecture by delivering support for on-premises or in the cloud voice services, added the company.
Steve Woo, VP of Products and Co-founder at VeloCloud
Additionally, integrated VQM with single click Virtual Service enablement eliminates multiple physical appliances in enterprise branch offices and expensive truck rolls.
