Ooredoo Group and Ericsson have agreed a five-year contract to implement a new converged revenue management platform across the Group’s footprint in the Middle East, North Africa and Southeast Asia.
Ooredoo will begin rolling-out the solution for Indosat Ooredoo, its largest operation, over the next month, before deploying across its other operations in 2016 and 2017.
According to Ericsson the cloud-ready convergent charging and billing system makes it easier for digital services creation that spans beyond telecom and integrates partners from different industries. Ooredoo will be able to offer customers the products they need more quickly and be able to tailor pricing, packages and services according to customer demand in each market.
Ooredoo will also realise significant cost savings from replacing its existing systems and local agreements with a pioneering new group-wide licence model, said Ericsson.
Waleed Al Sayed, Deputy CEO, Ooredoo Group
Through this agreement with Ericsson, we will enable every Ooredoo operation to deliver fast, customer-oriented offers and launch new data products and services that support our growing portfolio of digital services and enables the growth of the ‘Internet of Things’.
Rafiah Ibrahim, Head of Ericsson Region Middle East and East Africa
We are proud to collaborate once again with Ooredoo Group in their strategic digital transformation journey. This collaboration recognises the innovative Ericsson Revenue Manager product and its capabilities to deliver a differentiated customer experience.
