Tecnotree, a global provider of telecom IT solutions, announced that it has been selected by leading South East African operator, to deliver a full BSS transformation project. The order is said to oworth USD$8 million and deliveries are expected to be completed in 2017.
Via a suite of services, the operator’s subscriber base will benefit from an enriched integrated customer experience. The multi-year strategic project will see Tecnotree deploy a complete BSS platform transformation based on Tecnotree Agility Enterprise Suite of products, comprising of Unified Product Catalog, Customer Lifecycle Management, Convergent Billing System, Loyalty & Campaign Management System and Tecnotree Application Platforms.
The operator has initiated the project to offer unmatched omni-channel customer experience to drive customer value across their quad play offerings on GSM, FXL, ISP and IPTV.
Padma Ravichander, CEO, Tecnotree
This project provides a key example of how operators can deliver exceptional customer experience, while simultaneously improving productivity and maximising revenues with digital services. We are extremely happy to be trusted as the partner for enabling operator's digital transformation journey based on our renewed product portfolio and extensive experience in the emerging markets.
