Vodafone Germany has selected Calvi as the premium bill presentment and telecom expense management (TEM) solution provider for its entire enterprise customer base.
Calvi uses Vodafone’s existing billing data, intelligently sorts it and enhances it with information that comes from the enterprise customers’ own systems. It then displays the information and reports in easily understood formats, which each end-customer can choose themselves.
Calvi said that its bill presentment platform “Calvi Insight” has enabled Vodafone to increase the transparency and personalisation of their billing and invoicing, while delivering easy-to-use TEM and billing analytics capabilities, suitable for enterprise customers of all sizes.
Driven by their customers’ demands and their mission to be the best strategic communication partner for the German business market and the public sector, Vodafone Germany required a bill presentment and billing intelligence platform that can support the customers’ needs over the years to come, said Calvi.
Calvi claims that the platform allows for the realisation of instant improvements to the customer billing experience and impressive bottom-line savings by means of Calvi’s light-touch integration capabilities with the core billing systems.
Frederic Vanoosthuyze, Vodafone Germany’s CIO
The Calvi platform supports our goals in reinventing our billing & invoicing and delivering a seamless multi-channel customer experience. It has already proven its worth with our largest accounts. We believe that by opening it up to all of our business customers, Vodafone will achieve even greater results in delivering and sustaining a world-class, flexible way of presenting invoices.
Leo van der Heijden, CEO at Calvi Group
Our primary focus has always been to strengthen the business relationships between service providers and their business customers. We provide our customers more than just software.
