Bharti Airtel anounced that it has optimized 30,000 base stations and upgraded 9,000 sites under its Open Network initiative that was launched in June.
The Open Network initiative enables general public to have access to Airtel’s entire mobile network information through an interactive online interface and users can also provide their feedback to improve the Operator's network. The programme is part of Airtel’s Project Leap, a nation-wide network transformation drive under which the company has announced plans to invest Rs 60,000 crore to build a future-ready network.
“Airtel received feedback and suggestions from millions of customers across multiple Open Network touch points – Open Network portal, myAirtel app, Airtel Call Center and Airtel Stores. Based on the feedback, Airtel engaged with these customers to improve and optimize the network for them and their surrounding areas. Thousands of leads for installation of new network sites were also generated,” the company said in a statement.
Gopal Vittal, MD & CEO (India & South Asia), Bharti Airtel
We believe that with this initiative, we have made a small but positive beginning towards improving our network and hope that going forward more customers will join us.
