Kyivstar, Ukraine’s leading telecommunications provider automates its revenue management business processes using PETER-SERVICE's revenue management system (RMS) to improve the efficiency of its core financial processes, including implementing a set of business processes to address such problems as debt prevention and reduction when dealing with postpaid mobile, fixed line and broadband customers.
PETER-SERVICE says that its RMS system makes it possible to manage debt collection without sacrificing customer loyalty by implementing a number of algorithms specifically designed to reduce the total volume of accounts receivable and mitigate credit risks, providing the company with debt prevention tools and tools for analysis of the efficiency of debt prevention measures.
“Our task is to improve the transparency and efficiency of the company’s business processes. After all, that is what, to a large extent, the quality of services and customer satisfaction depend on. That is why it is so important for us to have a reliable corporate system like PETER-SERVICE RMS. We have chosen Peter-Service as our strategic partner delivering BSS solutions; and we are sure that this will help us improve the efficiency of customer service procedures and facilitate financial transactions between the company and customers.” , says Vladislav Koba, head of the revenue assurance department at Kyivstar,
“Committed to innovation, our company develops convergent billing systems and solutions, helping clients achieve better business results. With this experience, we can handle the challenging tasks that Kyivstar has set before use since the beginning of our partnership in 1998. The PETER-SERVICE RMS deployment project is yet another important step in sustaining successful cooperation between our companies.” ,says Yuriy Boyko, general manager of Peter-Service Ukraine Read More Kyivstar deploys Peter-Service’s RMS solution