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Telefonica Germany Signs Managed Services Contract with Nokia to Support Network Consolidation

Telefonica Germany Signs Managed Services Contract with Nokia to Support Network Consolidation Image Credit: Telefonica Germany

Telefonica Germany has signed a managed services contract with Nokia to support its fixed and mobile network operations. Nokia currently provides its managed services expertise to the E-Plus network which was acquired by Telefonica Germany in 2014.

Under the deal, Nokia will extend provision of its innovative network management tools, processes and expertise in a phased approach, with development of a simplified management structure across Telefonica Germany's entire mobile access, core and fixed network operations.

Under the new contract, Nokia will work closely with Telefonica Germany as it continues its network consolidation program, transforming its converged network operations and driving the highest quality of service for subscribers. This will also allow the operator to focus on its goal to become Germany's leading digital telecommunications company.

Nokia will also be providing real-time remote support for Telefonica Germany's network operations and back office. This includes Level One and Level Two technical support functions such as network monitoring, incident management and resolution, and preventative maintenance, as well as change management support.

Cayetano Carbajo Martín, Chief Technology Officer of Telefonica Germany
Levering Nokia's expertise as a managed services supplier across our entire network will allow us to simplify operations and enhance performance and quality, allowing us to concentrate on delivering an outstanding subscriber experience across Germany.

J. Carlos Sampedro, Head of Customer Business Team Telefonica Germany at Nokia
We have already proven our managed services expertise and experience with the management of the E-Plus network. Working with Telefonica we can swiftly centralize support and ensure the highest level of network availability and quality.

Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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