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[Openet] Top 5 Solutions to Enable Delivery of Value Based Services -Use Cases

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Openet, a global leader in high performance transaction management software for network operators, has recently published a white paper on 'Top 5 solutions to enable delivery of value based services'.

The paper relates to an earlier post [Read more] on the same topic and covers the following use cases:

1. Simple Pricing for Basic Bundles

[Use case 1] Application service passes - A twitter or facebook pass for $2 / month. Here the customer can use unlimited twitter or facebook, and no other data service. In markets where ARPU is traditionally low, offering such low cost access for specific apps is a good way of helping data adoption and encouraging usage.

Openet Value Based Services

 

2. Dynamic Offers

[Use case 1] Notification of Limit Plus Upsell Message -Real-time usage information, delivered direct to the device, and the ability to buy, provision and use services in real-time.

[Use case 2] Purchase of Add-on Data Pass -Upsell an additional data block (e.g. 1GB) when the customer uses up their monthly data allocation.

Openet Value Based Services

 

3. Policy controls

[Use case 1] Upselling additional speed—Upselling data block at high speed, when a customer has reached their limit and speed is throttled, and / or selling speed boosts for specific services (e.g. hi def video).

Openet Value Based Services

[Use case 2] - Manage access for individuals and devices—Based on consumption, speed, time of day and applications accessed.consumption, speed, time of day and applications accessed.

[Use case 3] - Shared data plans—Family group and multi-device plans and the ability to restrict access—e.g. for parental controls (access by application, time of day, location—e.g. school) and tethering controls.

4. Providing OTT & Value Added Services Bundles
[Use case 1] - Resell VAS and 3rd party OTT services as complimentary products -Offering customers a data entitlement to use a specified service (e.g. unlimited access to a streaming music service). Content services can also include toll free pricing, where the data traffic used to deliver the content is zero rated and free of charge to the customer.Music streaming, ebooks, video services, and a wide range of content services are being offered by operators today.

5. Roaming

[Use case 1] - Data roaming service passes -These passes enable a customer to buy a volume of roaming data for use over a pre-defined time (e.g. 1 day, 1 week).

 

Source - Openet (May, 2013)

 

 

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Author

Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry.

For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma

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