Telkomsel has selected Xura's Spam Shield solution to help protect the operator’s more than 153 million subscribers from SMS spam. The solution is designed to automatically detect unsolicited messaging campaigns and block unwanted messages protecting subscribers from the majority of threats with dynamic detection techniques.
According to Xura, there is an increasing and ever-changing flood of spam and fraud traffic that has proven difficult for many operators to detect and control. With only basic SMS filtering systems in place, 30% of spam messages were previously going undetected on the Telkomsel network, and a more advanced detection capability for unsolicited messages was critical to bring this figure down.
Xura already had a strong relationship with Telkomsel, having installed SMSC and MMSC’s for the operator in the past, as well as providing revenue generating services such as network initiated Collect SMS. Spam Shield with grey route management was selected following a successful Proof of Concept for its ability to cover both mobile originated and mobile terminated spam protection nationwide, with a highly scalable solution.
Telkomsel is also utilizing Xura Analytics, which provides a flexible GUI, for reporting and analysis.
Asep Y Septiana, Telkomsel’s Vice President of IT VAS and Corporate Service Solution and Management
Spam Shield has reduced the effort and human intervention previously required to operate and manage the filtering, because there is no need to manually configure filtering rules. This makes it easier for Telkomsel to protect subscribers, as well as ensure the timely delivery of critical messaging services, such as PIN notifications, while correctly monetizing commercial use of messaging.
David Khoo, SVP & Managing Director for APAC at Xura
With Xura’s Spam Shield, Telkomsel has been able to implement advanced message filtering that can detect up to eight times more spam-related messages than traditional filtering techniques available on the market, including spam received via IP / OTT messaging services also.
