Vodafone Ireland has partnered with Mariner xVu, a leading global provider of IP video solutions and technologies to deploy its Software Defined Monitoring (SDM) platform. Vodafone Ireland will be using the analytics software across its IP video service to enhance subscriber quality of experience (QoE) and customer quality of service (QoS).
With the capability to isolate IP video network, content, and in-home issues rapidly before they reach the end user device, SDM is a preferred service assurance method for managed IP video, said the company.
The company added that for the operational teams on the ground, this improves mean time to repair (MTTR), helping reduce truck rolls and lowering expenses.
Shaun McDonald, senior vice president, business development and marketing at Mariner xVu
Mariner xVu enables operations and customer care teams to manage the next generation of video and high speed broadband experiences. With a view to excellence in consumer experience management, operators like Vodafone Ireland are investing in software technology that gives a time advantage, as the volume and speed of video entertainment grows.
