Syniverse has expanded its relationship with Djibouti Telecom through an agreement to deliver a suite of solutions for performance analysis, forecasting and budget management, and fraud protection.
The services offered through the agreement enable Djibouti Telecom to gain visibility into and manage its end-users’ experiences during roaming while protecting the network from fraud and controlling costs.
According to Syniverse, its Roaming Data Analysis-Visibility Services provide real-time access to roaming performance data through an easy-to-use window that aggregates all subscriber data in a single view. The vendor's Forecasting and Budget Management-Optimizer automates the planning, forecasting and budget process to help make the operator’s roaming interoperator tariff (IOT) discount negotiations more profitable.
At the same time, Syniverse's Roaming Fraud Protection offers Djibouti Telecom a managed service that includes an analyst team and a cloud-based application that monitors roaming data globally for suspicious behaviors 24 hours a day, seven days a week.
Mohamed Assoweh Bouh, General Director, Djibouti Telecom
With mobile users having more choices than ever before and with the demand for mobile service only increasing, it’s critical for us to continually deliver value to our customers wherever they travel with their mobile devices.
Nour Al Atassi, Regional Vice President and Managing Director, Middle East and Africa, Syniverse
We look forward to helping Djibouti Telecom to more seamlessly connect to the largest number of operators, manage IOTs and budget more accurately, and minimize the growing threat of fraud.